Reward Points & Language Translation Policy

1. Eligibility

• Reward points are issued only to registered customers for qualifying purchases.
• Points cannot be transferred, sold, or exchanged outside this program.

2. Standard Point Earning

• Every ₹100 spent = 1 reward point.
• 1 point = ₹1 redeemable value.

3. Point Redemption

• Points can be redeemed only on our site as per the redemption rules.
• Points cannot be converted to cash beyond the stated conversion rate.

4. Errors & Technical Glitches

• If incorrect points are displayed due to bugs, system error, virus, hacking, or misconfiguration, BPAHM reserves the right to adjust or cancel those points.
• Customers cannot claim extra products or discounts based on points issued in error.

5. Fraud & Misuse

• Any attempt to manipulate, hack, or misuse the points system will result in point cancellation, account suspension, and legal action.

6. Liability Disclaimer

• BPAHM is not responsible for losses arising from technical errors, unauthorized access, or misuse of the points system.
• Decisions regarding point adjustments, redemption, or cancellations are final and binding.

7. Policy Updates

• Policy may be updated without prior notice.
• Continued participation means acceptance of latest terms.

8. Language Translation Disclaimer

• The site is available in English and Hindi. Automatic translation may cause differences in point display or wording.
• In case of discrepancy between English and Hindi, the English version will be considered authoritative.

9. Multilingual Errors

• Customers cannot claim additional points or rewards due to translation errors or differences in languages.

10. Maximum Point Limit

• Points are capped per order and per customer as specified on the site.
• Any points exceeding the limit due to system error will be corrected.

11. Reward Expiration

• Points may expire if not redeemed within the specified period.
• Expired points cannot be reinstated.

12. Non-Refundable Points

• Points earned on cancelled, returned, or refunded orders will be deducted automatically.

13. Account Security

• Customers are responsible for maintaining the security of their account.
• BPAHM is not liable for points lost due to compromised accounts.

14. Site Malfunction

• BPAHM is not responsible for points miscalculation due to server downtime, maintenance, or technical failure.

15. External System Interference

• BPAHM is not liable for third-party interference or malicious scripts affecting points.

16. Promotions & Bonus Points

• Bonus points offered in promotions are subject to separate terms.
• BPAHM reserves the right to revoke points if promotion conditions are violated.

17. Limitation of Liability

• BPAHM’s liability is limited strictly to point adjustments.
• No liability for consequential damages, including misuse claims or translation differences.

18. Communication of Points

• Points displayed on invoices, checkout, or account are for reference only.
• BPAHM reserves the right to make final corrections.

19. Customer Responsibility

• Customers must report discrepancies within 7 days of purchase or point allocation.
• Late claims will not be entertained.

20. Governing Law

• This policy is governed by the laws of India.
• Any disputes arising will be addressed in the jurisdiction of the registered office of BPAHM.